SHIPPING & DELIVERY

SHIPMENT POLICY

Each Ro Collective piece of jewelry is meticulously handmade to order and production time may take up to 3 weeks. Please consider this when you make your purchase. We cannot accept a change of heart, once the order has been received past 12 hours.

For any urgent gifts, we do keep limited stock in our showroom of some of our bestsellers. These ready-to-ship styles are in stock and can be delivered within 2 - 3 business days through overnight shipping. Check out our ready-to-ship pieces.

Complimentary Domestic Shipping.

Important Disclaimer for Domestic Shipping:

  • An adult signature is required for all deliveries.
  • All domestic orders are subject to FedEx or UPS two-day shipping.
  • All domestic orders are insured.
  • Allow up to 2 business days for your transaction to process before we can ship it out. 
  • We cannot deliver to a PO Box. 

 

INTERNATIONAL SHIPPING POLICY

SHIPPING METHOD COST* ESTIMATED DELIVERY TIME

FEDEX INTERNATIONAL PRIORITY

$50 FLAT RATE
ARRIVES IN 1 - 10 BUSINESS DAYS
OTHER INTERNATIONAL PRIORITY MAIL
$50+ FLAT RATE
ARRIVAL TIME/RATE DEPENDS ON THE COUNTRY. PLEASE CONTACT US FOR MORE DETAILS.

 

Important Disclaimer for International Shipping:

  • An adult signature is required for all deliveries.
  • When a package is shipped internationally, it may be subject to import taxes, custom duties and/or fees imposed by the destination country. These charges will be collected from you once your shipment arrives.*
  • Ro Collective is not responsible for any international shipping costs, fees and taxes.
  • The purchaser is responsible for such fees and must abide to their country's regulations that may apply when purchasing a product from the United States.  
  • If you have a delivery deadline, please email our team to verify the details. We cannot guarantee an exact delivery date and time for any order. Any listed time is an estimate only. 

 

Questions about Domestic & International Shipping Disclaimer should be sent to us at: ro@therocollective.com